Frequently Asked Questions

FAQ

Cancellation Policy + -

Prepayment and non-refundable policy

Credit card details are necessary for charging the total amount and it is non-refundable.

(You can not cancel or modify your reservation)
Also, In case of non-show the whole amount will be charged.

Flexible Policy

Credit card details are necessary only for guarantee-pre-authorization.

You can cancel you reservation without cancelation fees 3days before the arrival --18.00 pm local time.

Breakfast is included in the price? + -

The guest has the option to choose if he wants breakfast included or not.

Room size? + -

The hotel has different room types. Start from 15m2 to 40m2.

The hotel's rooms have double or twin beds? + -

The majority of the rooms have beds which can be transformed up on request to 1 double or 2 singles.

Does the hotel provide baby cots? + -

The hotel can provide baby cots for infants (0-2 years old) up on request free of charge.

No answer to your question? Please ask us.